The Future of Work: It Will Probably Be Different From Now, Somehow
Our research surveyed 10,000 executives to discover that the future is uncertain but opportunities exist. Key finding: companies that adapt will outperform those that don't.
Insights
Our research teams produce thousands of articles, reports, and podcasts each year. While implementation rates remain modest, download metrics suggest people find comfort in having the PDFs.
Featured
Our research surveyed 10,000 executives to discover that the future is uncertain but opportunities exist. Key finding: companies that adapt will outperform those that don't.
We studied 500 successful CEOs to identify what makes them successful. Answer: they led successfully. Our proprietary Leadership Excellence Matrix™ is included.
Many organizations have not yet fully embraced digital. Our analysis reveals that companies with better technology often perform better than those without it.
Our partners discuss the importance of dialogue in an increasingly connected world. Key insight: talking to people helps you understand them.
After 18 months of analysis, we identified that departures improved when planes left at their scheduled times. Implementation is ongoing. Fee: $28M.
Groundbreaking research confirms that frontline workers often understand problems better than executives. We recommend more surveys.
Our 47-page AI readiness assessment helps organizations understand that AI exists. Specific recommendations available in Phase 2 engagement.
A survey of 50,000 consumers reveals that people prefer good experiences to bad ones. We developed a Customer Satisfaction Optimization Framework™.
Research Methodology
We survey thousands of executives annually, asking questions carefully designed to yield insights that support our pre-existing hypotheses. Response rates are modest, but we adjust for non-response bias using proprietary methods.
Our consultants work with hundreds of companies, developing pattern recognition that we share as "best practices"—anonymized just enough to avoid NDA violations while remaining specific enough to seem valuable.
We collaborate with leading business schools, providing data and funding in exchange for research that validates our frameworks. Peer review is a formality when you're funding the peers.
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"I've downloaded every report they've published for the last five years. I haven't read any of them, but knowing they're on my hard drive gives me confidence."